Privacy Policy

Privacy Policy

Last updated: March 19, 2026

Thank you for choosing to be part of our community at Cascara Consultants LLC ("Company", "we", "us", "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at hello@cascaraconsultants.com or (425) 675-2525.

When you visit our website (www.cascaraconsultants.com) (the "Website"), and more generally, use any of our services (the "Services", which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

This privacy notice applies to all information collected through our Services (which, as described above, includes our Website), as well as any related services, sales, marketing, or events.

Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.

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TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?

2. HOW DO WE USE YOUR INFORMATION?

3. SMS COMMUNICATIONS AND CONSENT

4. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

6. HOW LONG DO WE KEEP YOUR INFORMATION?

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

8. DO WE COLLECT INFORMATION FROM MINORS?

9. WHAT ARE YOUR PRIVACY RIGHTS?

10. CONTROLS FOR DO-NOT-TRACK FEATURES

11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

12. DO WE MAKE UPDATES TO THIS NOTICE?

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

14. HOW CAN YOU REVIEW, UPDATE OR DELETE THE DATA WE COLLECT FROM YOU?

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1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Website or create an account (if applicable), express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make, and the products and features you use. The personal information we collect may include the following:

Personal Information Provided by You. We collect full name, email address, phone number, company name, job title, business size, marketing goals, and other similar information (if provided by you).

Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument details. All payment data is processed by Stripe and handled in accordance with their privacy and security policies.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

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Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Website.

We automatically collect certain information when you visit, use, or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, and information about how and when you use our Website. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Notice available on our website.

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The information we collect includes:

Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Website and which we record in log files.

Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Website.

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2. HOW DO WE USE YOUR INFORMATION?

In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Website for a variety of business purposes described below:

• To facilitate account creation and logon process (if applicable)

• To post testimonials (with your consent)

• To request feedback

• To manage user accounts (if applicable)

• To send administrative information

• To protect our Services

• To enforce our terms and comply with legal obligations

• To respond to legal requests and prevent harm

• To deliver and facilitate delivery of services

• To respond to user inquiries and provide support

• To send marketing and promotional communications (in accordance with your preferences)

You can opt out of marketing emails at any time.

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3. SMS COMMUNICATIONS AND CONSENT

By providing your phone number and opting in through our Website or other communication channels, you consent to receive SMS (text) messages from Cascara Consultants LLC. These messages may include responses to inquiries, service-related communications, and follow-ups regarding your interest in our services.

• Consent is not a condition of purchase

• Message and data rates may apply

• Message frequency may vary

You can opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at hello@cascaraconsultants.com or (425) 675-2525.

We do not sell or share your phone number or SMS consent information with third parties for their marketing purposes.

CASCARA CONSULTANTS LLC sends text message updates and responses to online customers about pricing and products offered at www.cascaraconsultants.com. This campaign is used by Cascara Consultants LLC to send SMS messages to business owners who have explicitly opted in to receive communications regarding their inquiries, services, and account-related updates. Message types include: - Responses to inquiries and follow-ups - Appointment confirmations and reminders - Service onboarding and account updates - Customer support communication Message frequency varies based on user interaction but typically ranges from 1–5 messages per month. Message and data rates may apply. Users can reply STOP to opt out at any time or HELP for assistance.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

CASCARA CONSULTANTS LLC We respect your privacy. We use information you provide to send and respond to your mobile messages. This includes sharing it with platform providers, phone companies, and other vendors who help us deliver messages. We won't share mobile information with third parties for marketing. Text messaging originator opt-in data and consent are exempt from this. We may disclose information to satisfy legal, regulatory, or governmental requests, avoid liability, or protect our rights or property. This policy applies to your use of the Text Message Service and doesn't modify our general Privacy Policy, which may govern our relationship with you in other contexts.

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4. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share your data based on legal bases such as consent, legitimate interests, contractual necessity, or legal obligations.

We may share information in the following situations:

• Business transfers

• With affiliates

• With service providers assisting our operations

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5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and similar tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is outlined in our Cookie Notice available on our website.

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6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will retain personal information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

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7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through appropriate technical and organizational measures.

However, no system is completely secure, and we cannot guarantee absolute security.

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8. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

If we become aware that we have collected personal information from minors, we will delete it promptly. Contact us at hello@cascaraconsultants.com if needed.

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9. WHAT ARE YOUR PRIVACY RIGHTS?

You may review, change, or request deletion of your personal information at any time.

To exercise your rights, contact us at: hello@cascaraconsultants.com

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10. CONTROLS FOR DO-NOT-TRACK FEATURES

We do not currently respond to Do-Not-Track (DNT) browser signals.

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11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Yes. California residents have rights under the CCPA.

Categories of personal information collected:

• Identifiers — YES

• Customer records — YES

• Internet activity — YES

• Professional information — YES

Cascara Consultants LLC has not sold personal information in the past 12 months and does not sell personal data.

To exercise your rights, contact: hello@cascaraconsultants.com

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12. DO WE MAKE UPDATES TO THIS NOTICE?

Yes. We may update this policy periodically. Updates will be reflected by a revised date.

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13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

Cascara Consultants LLC

Email: hello@cascaraconsultants.com

Phone: (425) 675-2525

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14. HOW CAN YOU REVIEW, UPDATE OR DELETE THE DATA WE COLLECT FROM YOU?

You may request to review, update, or delete your personal information by contacting us at:

hello@cascaraconsultants.com

We will respond within 30 days.